Refunds and adjustments for Dining House Kitchen.
Monthly mess
Refunds or credits for unused days depend on your subscription terms and advance notice for pauses. Same-day cancellations are generally not refundable once kitchen prep has started.
Dine-in & takeaway
Orders confirmed for a specific date and meal are non-refundable after the meal cut-off time published for that day. If we cancel due to kitchen unavailability, we will offer a replacement meal or a refund of the amount paid for that meal.
Quality concerns
If there is a genuine quality issue, contact us the same day with details. We may offer a replacement or credit after review.
How to request
Call +974 3326 3949 or email dininghousekitchen@gmail.com with your name, order/subscription reference, and reason.
This policy does not affect rights you may have under applicable Qatar consumer law.